Business Requirement
Centennial’s previously outsourced billing services could no longer keep up with Centennial’s increasingly dynamic business. Its aging mediation system also was unable to cope with the increased business growth.
Solution
Centennial’s IT team took a very active role in the billing deployment and maintains both Intec Convergent Billing and Customer Management (Singl.eView) modules with only seven staff. Because of Singl.eView’s ability to be configured simply and rapidly, to keep pace with business needs, the Centennial IT team can use the system to quickly create and deploy new services.
Inter-mediatE provides flexibility and unrivalled functionality, enabling Centennial to consolidate its mediation operations.
Value Creation
Intec systems have provided an integrated foundation for Centennial’s operations and support their ability to rapidly expand new initiatives and operations.
“Intec Convergent Mediation provides instant access and visibility as well as the control we need to make changes across a diverse regional operation and network. It’s wonderful to have a system that helps you not only do your job, but to do it exceedingly well.”
Mary Baird, Senior Mediation Manager, Centennial Wireless
